We are incredibly proud of our reputation for producing one-off pieces of jewellery. We specialise in custom made engagement rings, diamond dress rings, pendants and earrings – the list goes on!

We'd love to meet you to discuss what you're thinking. Whether you have a clear idea of what you'd like or need some inspiration from us, together we can create designs within your preferred budget.

We will listen carefully to your ideas and using detailed sketches and computer generated images we will help you to visualise your unique piece of jewellery.

When you have settled on and approved a design, our experienced team will cast and handmake your piece.

The whole process of creating a bespoke item of jewellery can take between 4-6 weeks to complete. However if you require it faster than this we can usually find a way!

Testimonial - Zeanne

"I started going to Paul James a few years ago when I had some problems with some rings which they sorted out for me. However, this time they have really excelled themselves.

I have a solid silver torque bangle which I have had for some 20 years and wear constantly. This spring I lost it, and it was outside in the rain and mud for about 2 months before it was found. The oxidised pattern had come off due to exposure and the silver was in a sorry state. I took it into Paul James to see if they could re-oxidise the pattern for me and also maybe polish up the silver a bit. I knew they would do a good job but imagine my surprise when I picked my bangle up this morning to find that it looked like a brand new bangle without a sign of any scratches or damage at all - even after 20 years of usage!

I highly recommend this jeweller. Never, but never, have they let me down. Nothing is too much trouble and they will go to any lengths to try and help.


Zeanne (a very happy customer)"

Testimonial - Jodie Wingrove

"I just want to say a massive thank you to everyone at Paul James Jewellers.

Firstly, for helping my now fiancée pick the most perfect elegant engagement ring. I absolutely adore it, it is everything I could have wished for and more!!

Secondly, for the outstanding service and advice received when picking and purchasing the stunning ring (Rob was singing your praises!), and again when we both returned to get the ring resized. Every member of staff we dealt with was friendly, helpful and had a genuine interest in us!

We have purchased from you in the past and always had a great experience, and will definitely be purchasing from you again!

Have a great weekend!!

Wedding planning here I come!

Kindest Regards

Jodie Wingrove"

Testimonial - Wendy Ramsden-Board

I had inherited two traditional diamond rings, which had been sitting unworn in the safe at home for a while. Having been a happy customer of Paul James for several years, I decided to see whether they could recommend options for having the rings remodeled.

Without fixed ideas (other than the finished item needed to be modern, quite chunky and unusual!) I came to the shop with a couple of thoughts to discuss. The lady at Paul James, who had dealt with me before, knew the style I liked and from my descriptions showed me two rings that incorporated some ideas and built on them in other ways. It was enjoyable to be part of the process that where my ideas were helped to evolve. Within minutes we jotted down a rough outline of something I liked, based on a ring that was already in the shop. My two original pieces plus the ring from the shop were then shown to the Paul James designer, who provided back four different sketches showing new ring designs - they were all beautiful so choosing just one was the difficult part! Once I had made up my mind, the setting was made for me. I was shown it half way through the process to make sure we were on the right tracks (which we were) and that the size was right for me (which it was!). My new ring was finished by the date I required and it was even better than I had imagined.

I continue to be thrilled with the finished item (I wear it every day!) and I really enjoyed the whole remodeling process. The guidance and professionalism from the Paul James staff was excellent and attentive at all times, and I would recommend their first-rate service to anyone."

- Wendy Ramsden-Board

Testimonial - Richard and Maggie

"Initially we contacted Paul James Jewellers to enquire about some options for a platinum engagement ring. As we live abroad we gave a rough indication of what we were looking for and were delighted when Tom and Stephanie contacted us with some designs that perfectly matched our requirements. As we couldn't visit the shop immediately, Tom even provided several detailed photographs that helped us to decide. When we did visit, we were very impressed by the range of innovative designs on offer not to mention the excellent and friendly customer service. We were so pleased with the unique engagement ring that it made perfect sense for us to come back and select wedding rings. Again Tom and Stephanie applied their knowledge to help us choose complementary designs, we felt totally relaxed and unhurried as we looked through the choice on offer.

We would recommend Paul James for both customer service and a great selection of designs from which with their help we selected our ideal rings.'

- Richard and Maggie

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